<img alt="" src="https://secure.smart-business-intuition.com/262380.png" style="display:none;">
Skip navigation

Telephone and Email Remote Support

Our finance telephone and email remote support service is available 8am-8pm, 7 days a week

Round-the-clock expert support

Our clients can benefit from remote support, enabling our finance consultants to remotely access your machine and quickly assist you with any issues.

Our knowledge and expertise allow us to provide support to all your finance queries, including:

  • Accounting 
  • Finance software (all software)
  • Procurement
  • Transactional analysis
  • Month-end and year-end
  • VAT returns
  • Bank reconciliation
  • Statutory government returns

Untitled design (29)

 

Key features

Contact us
anytime

Complete
support

Remote
support

Online
ticketing system

Supporting all
finance software

Expert
knowledge

Supporting all finance systems

 

Our consultants provide instant remote support, giving you accurate advice with all your finance, software and accounting queries.  

We support all finance system platforms including FMS, SAGE,  Access, Civica and RM Finance.

We are also an official support and training partner of IRIS Financials, supporting all current versions of the IRIS Financials software.

Instructions for Windows users

Step 1

To access remote support you will be asked if you are sure you want to run this program. Click “Run”, “Install” or “Yes” to allow our expert team to access your computer remotely.

Step 2

Our team can guide you through the process via phone call.

Step 3

When the program begins, a box will appear with an ID number and password. Please give these details to the team member that is supporting you, so that they can log onto your PC.

Instructions for Mac users

Step 1

To access remote support you will be asked if you are sure you want to run this program. Click “Run”, “Install” or “Yes” to allow your finance consultant to access your computer remotely.

Step 2

Your SAAF Finance Consultant will be on the phone to guide you through the process.

Step 3

When the program begins a box will appear with a password and ID number. Please give these to your consultant so that they can log onto your Mac.

Visit our Content Hub

For further useful information and content

Teaching materials and key resources and guidance for schools, academies and trusts. All the resources you need in one place.

See all content

In partnership with

APSCo UK
Association of Business Leaders in Education
IRIS - Accredited Support and Training Partner
Institute of School Business Leadership - Approved Partner
AssetTrac
ICS Funding Services
Crescent Purchasing Consortium - Framework Supplier